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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"These guy in Livermore went out of there way to find the parts I needed then thay stayed open late so I could have them as soon as possible i will brag about them to everybody every other dealer I go in."
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By: Dave cupertino,CA
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"I moved to Tracy from San Diego October 2009 and have been trying to find a HD shop, I was beggining to think San Diego Harly spoiled me and that I couldn't be satisfied with any other shop. I had a service done at another shop here, when I picked my bike up it cost $100 more then I was quoted and I felt like their only concern was how much money theyu could get out of a customer. Last Thursday I brought my Sporty in for a service at the recomdation of another rider. I found my home at Livermore Harly Davidson!Awsome service, she was done when promised for the quoted price and the people "Roger" and others in the service department where GREAT! Afterwards I went into the store and I felt welcomed by all, no presure by anyone, and when I was done, I just felt good about my purchases. Thanks to all parts, service and clothing. I found my home!"
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By: Don Tracy,CA
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"Several years ago, I had purchased a Fat Boy from another dealership here in the general Bay Area. When I had bought the bike, I soon learned, "It yours now, deal with it." Going back and forth to the dealer, trying to "get things fixed" was like trying to pull teeth. And service? Making reservations meant, "We'll get to it in a couple of days or so." It was always the "or so."
Then came Livermore Harley-Davidson. I wasn't just sold a bike, I was assisted with picking the bike I would enjoy for years to come. It's been nearly a year and already, I feel like a part of family. Never have I been in a shop where parts knew sales, sales knew parts, parts new clothes, clothes new parts, sales new service.... need I go on? Service isn't just lip-service, either.
Need work done? The service department will make the time to insure you get the service and repairs you need, when you need it, the way you want it. I can't say enough for the family at Livermore Harley-Davidson. Every time I've taken the bike in for service, I have been given a complete run down of what was done, what to look out for and what will be needed the next time. No surprises, no shock, just good old fashioned caring.
When going metric nearly a decade ago, I had thought all my repair and performance issues had been solved..... until going to Livermore Harley-Davidson about a year ago. I am now the proud worry-free owner of an American legend, again.
Thanks guys, you're stuck with me, now!"
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By: Richard Livermore,CA
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"I was in last week and had a fabulous experience. Jackie in the clothing department was fabulous, she put up with us for about 2 hours(big shopping trip for us). She made shopping fun. Louise(Weezey) was just as nice and helpful. The guys in the parts department were just as helpful."
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By: Anonymous Valley Springs,CA
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"Just purchased a 2004 Dyna Low and was extremely happy with the service I got. I had a trade in and received an excellent deal. If the service dept. is as good as the sales dept. I will drive the 80 miles one way the next time I need service."
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By: Kent Atwater,AR
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"I purchased a 2008 FLSTC in April of 2008. I have been to a lot of other HD dealers all over the US and Canada and have enjoyed the ride along the way. None of the other HD dealers were less than excellent, BUT Livermore HD stands above all others. Here is why. When I purchased my bike, I purchased it at Livermore Harley Davidson, but Scott, made the sale, and I made a friend. When I needed (wanted actually) all the good stuff that goes along with my bike, I received exceptional help from Chip and Mark in service. Jackie, in Motor Cloths has been more help than she could really know in helping me and my family in selection of clothing, sun glasses and helmets. I recently had a problem with my bike after it sat for a rather long period. The battery in both or my key fobs went dead, meaning the bike would not respond and start. I called the dealership and spoke to Brandon Fitzgerald, he walked me through the process of how to start MY bike and get it in to have it looked at. He made a follow up phone call to make sure I got it started, when I arrived at Livermore Harley, he looked at the bike, assessed the problem and referred me to Chip for new batteries. Chip replaced the batteries for me and Brandon took the time to make sure that was the only problem that with the bike. When you purchase a bike at Livermore Harley Davidson you become a member of the family, not just a customer. Thanks folks, you all shine, and some more than others. You have a GREAT crew, and a GREAT motorcycle. Al T"
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By: Al Livermore,CA
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"keep up the good work look forward to doing buisness with livermore harley in the future"
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By: gary lockeofrd ,CA
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"My partner and I have visited this dealership for 6 months, I finally purchased a softail deuce. For months we came in and purchased odds and ends. All the staff from service to parts were helpful and friendly. Your staff turned us into customers. This is now our permanent Harley home.
Thanks also to a great sales staff.
Stephanie Welch"
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By: Stephanie San Ramon,CA
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"The service dept. at this store is very accommodating. I called them on two seperate occasions for brakes and to repair a flat tire and they took the bike right in on the same day. The employees in this dept. are very friendly, polite, and professional. I'll keep coming back."
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By: Bill Hayward,CA
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"really please with overall great people, service dept. great! mechanics are up front. parts, what more can a harley man ask for. iam just please to meet ya! ALL.mel perez"
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By: mel castro valley,CA
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"Nice, neat, sales floor and the employees are very friendly. Lots of bikes to look at too."
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By: BB Castro Valley,CA
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"My husband and I purchased a Fat Bob from Livermore Harley and they were awesome! The staff were so friendly and eager to help, they waited on us hand and foot. I had an expensive helmet picked out and the sales lady could've let me buy it but she knew it wouldn't fit me right because of the shape of my head. She suggested a couple other helmets which were alot cheaper but would fit me better. I thought that was really great of her to think about my satisfaction and not just the sale.
We got the bike of our dreams and will send our friends right past Eagle's Nest to Livermore for all their needs! Thank you all so much!!!!"
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By: Dennis & Heather Stockton,CA
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"Great 5,000 survice super staff and the part's department were very helpfull. This is the only place to have your Harley serviced!!"
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By: Michael Pleasanton,CA
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"Purchased 08 FLHRSE4 in August 07 when I road over to buy some T-shirts at your end of summer apparel sale. Left with the new bike in my old T-shirt!
Great showroom, facility and personel. Highly recommended to friends, old and new."
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By: BRETT LODI,CA
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"As a first time motorcycle rider, all I can say is that Livermore Harley is THE BEST place to buy a motorcycle. All the sales people that I met, Ron, Jeff and Brett were fabulous in helping me decide on a bike and getting me into that bike, a 2008 Road King. They suggested the MSF course and made sure that I was comfortable in my purchase. Ron even delivered the bike to my home since I did not have my license as yet. Every time that I have gone in there since my purchase, they have made me feel at home and helped me with other accessories. Chip in the parts department introduced me to the local HOG group and I became a member right away. Even though I am a first time rider, everyone there helped me in every step. Livermore Harley should be a model dealership!! Thanks for everything Livermore Harley!!
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By: Kumar Livermore,CA
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"Just when you think things can't get better, they do. I reciently purchased a 2008 Softail Heritage Classic. I knew I got a good deal, but now I find I got a GREAT DEAL! Scott Lucas was very knowledgeable concerning all the 2008 models and he was most helpful in picking a bike that fit my life style. A GREAT PLACE TO DO BUSINESS!!! Thanks Scott."
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By: Al Livermore,CA
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"I bought my bike from Dave. Excellant Dealership. I love the guy. I mean it, I love Dave. "
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By: Jay Sacramento,CA
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"I live about 2 miles from Bob Dron in Oakland and you guys are about 30 miles from me. Your store is my first choice so that says how i feel about your store!"
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By: John San Leandro,CA
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"the overall store had a great appearance. the guys (i spoke with dan and chip) at the parts counter were very helpful and knowledgeable. the ladies in the clothing dept were also helpful. nicole helped me pick out a gift for my wife AND wrap it for me. the store was great and i plan on coming back. great store! "
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By: sean pleasanton,CA
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"I got a great deal from a man named "Wayne" over the phone on a 2008 night rod special. After negotiating the price between him and another dealership, Wayne gave me the deal of a lifetime on such a great HD. I dropped by the next day and was given some of the greatest customer service from a fellow named Jeff. He happened to inform me that the man named Wayne just happened to be a co-owner of this dealership! I was not only lucky to get such a great bargain, but my experience at this dealership has been such a positive experience that I don't mind coming back, even though it is 2 hours away! Keep up the great work!"
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By: Anonymous south san francisco,CA
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"Jeff at Livermore H-D is an excellent salesman. From the time I spoke to him on the phone all the way to the final sale, Jeff showed me that he really wanted my business.
Jeff went far and beyond my expectations of a salesman and continuely gave great customer service and made my entire experience AWESOME!!! I will definetyly come back and recommend others to Jeff at Livermore H-D.
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By: Jerome B. Fairfield,CA
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"My sales man Ron Finlason was very good and very knowledgeable about Harley-Davidson. He made my purchase go very smoothly. Debbie the Hog Rep was very nice and very knowledgable.
When my bike had a defect in the chrome Debbie the warranty gal took care of my problem ASAP.My experence with the dealership was great. The parts Manager Chip hooked me up with everything I needed and more."
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By: Jesse Livermore,CA
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"Very pleased with your professional and curtious sales staff"
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By: Peggy Lathrop,CA
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"Ron the salesman was Great!"
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By: Fernando Fremont,CA
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"Love My Bike!!"
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By: John Manteca,CA
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"I love your store and I love my bike."
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By: Jose Stockton,CA
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